Frequently Asked Questions
Your guide to shopping the latest in tech and electronics at Computify.in
Are all products on Computify.in genuine and under warranty?
Yes, every product sold on Computify.in is 100% authentic and sourced directly from authorized brand distributors. All electronics come with a standard manufacturer's warranty, which can be claimed at any official service center across India.
How long does shipping take for major cities?
We offer express shipping for metro cities, typically delivering within 2 to 4 business days. For Tier 2 and Tier 3 cities, delivery usually takes 5 to 7 business days, depending on your location and logistics availability.
What is your return policy for defective gadgets?
We offer a 7-day replacement policy for products that arrive dead-on-arrival (DOA) or with manufacturing defects. Please ensure the original packaging, accessories, and invoice are kept intact to initiate a return request.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for orders up to â‚ą25,000. For high-value gaming rigs and professional laptops exceeding this amount, we require secure prepaid payments via Credit/Debit Cards, Net Banking, or UPI.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive a tracking ID via email and SMS. You can use this ID on our 'Track Order' page to see the real-time status of your shipment.
Does Computify.in provide technical support for installation?
While we are a retail platform, we provide basic remote troubleshooting and setup guidance. For complex hardware installations or component assembly, we recommend consulting a certified technician or contacting the brand's official support desk.